Best Appliances & Repair in Yakima, WA - Budget Appliance, Bemis Appliance, Integrity Appliance Service, Gordie's Used Appliance, Yakima Appliance Service, Avery Home Services, Ed's Used Appliances, RVG'S Mobile Service, Sears Appliance Repair, Dingman Appliance Service. I have no idea where they get good reviews from, but this company is a scam. People also liked: Dryer Repairs, Washer Reparis. I cannot even express the level of our frustration. And that is while we were waiting for the technicians to show up. When i did get a hold of a representative, she was extremely rude, did not listen and although she said she would call back after she talks to technician never called back. As i write this review we are waiting for them to show up, 7th attempt, while my husband is on hold with them. Our team of expert technicians is committed to delivering exceptional results in a timely manner. They either do not show up, or send you a text hours before saying, that your appointment has been rescheduled to a random time. Nana is here to help with your appliance repair needs. Find the best Dryer Repair Service near you on Yelp - see all Dryer Repair Service open. The company kept rescheduling our appointments more than 6 times. Nana Appliance Repair & Home Repair Services. Nana Nana Reviews 2,691 Excellent 4.6 VERIFIED COMPANY Visit this website Write a review Sort: Marlene Byard review US Awesome Technician/Great Company with response time The technician arrived within the beginning time of the time frame. Do not expect a call back even after talking to them. Unreliable, unprofessional, rude on the phone. Read real reviews and see ratings for Walnut Creek, CA Appliance Repair Experts for free This list will help you pick the right pro Appliance Repair Experts in Walnut Creek, CA. If i could have given them zero stars, i would have. I don’t understand how the company can get so many bad reviews and so many upset customers complaining about the exact same issue and still not do anything about it. And like everyone else said- they have also charged us twice, the same amount, and they havent fixed the issue. I literary have never has such a horrible experience with any other company ever. At this point i would have given them minus 5 stars. Constant lies from the company, extremely rude representatives. We appreciate your understanding, and we are committed to ensuring a satisfactory resolution to any issues you may be facing.Update: it has been 1.5 months since my last review. Please note: It can take up to 1-hour for your work order to reach our system. Be sure to use the contact information you provided to the appliance manufacturer, warranty partner, or property management group. Once again, I apologize for the inconvenience and frustration caused by the scheduling challenges. Select Customer Login on the Nana Home webpage. We would be more than happy to assist you further.

If you continue to experience issues after the technician's visit, please don't hesitate to reach out to us at addressing your email to the Escalations Team. I hope that the technician's visit, now marked as 'onsite,' has alleviated your concerns. We apologize for any frustration this may have caused. I understand that the technician was running behind schedule and reached out to inform you of the delay. Fortunately, we were able to secure a confirmed appointment with a technician for today, 7/14. Our intention is never to make you wait for service, and we aim to communicate the confirmation as soon as a technician is assigned to your job. However, we were unable to find a technician to confirm that appointment. Upon reviewing your notes, it appears that we received your service request on 7/5, and you initially selected 7/12 as the service date. Our appointments are set up in 4-hour windows, and once a technician is assigned to your job, we send a confirmation email and text message that includes the technician's name. I'd like to provide some clarification on our scheduling process. It's understandable that repeated delays and rescheduling can cause significant inconvenience and disruption to your daily schedule. I apologize for the extremely disappointing customer service experience you've had.

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